Strategic Directions - 2021-2024

Advance Service Excellence

  • Consolidate programs and service to:
    • Increase timely access to care
    • Improve collaborative/coordinated care
    • Serve families and individuals that experience barriers to care
    • Balance our caseload

Expand reach through a variety of modalities

  •        Foster Organizational Health
  •        Focus on our people (retention, compensation, professional development, succession planning)
  •        Improve our systems (e.g. knowledge management, communications, facilities)
  •        Ensure governance excellence

Build & Expand Purposeful Partnerships

  •        Explore hub locations with partners
  •        Strengthen partnership to enhance collaborative care and build our expertise
  •        Investigate joint ventures that honour our model, strengthen our infrastructure, and optimize our resources